Best Western Plus Hanes Mall Hotel Winston-Salem, Winston-Salem ➤ Reviews, Rooms & Prices 2024

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About the Hotel

3330 Silas Creek Pkwy, Winston-Salem, North Carolina, United States of America, 27103-3014

The Best Western Plus Hanes Mall Hotel is situated in the prime touristic area of Williamsburg Square. This property features 130 beautifully appointed guest rooms designed for comfort and convenience. It offers modern amenities including free Wi-Fi, a seasonal outdoor pool, and a complimentary hot breakfast. The hotel is in close proximity to cultural highlights such as the Reynolda House Museum of American Art and BB&T Field.

Location

Best Western Plus Hanes Mall Hotel is ideally located near shopping venues, cultural sites, and recreational parks. This makes it a useful base for exploring local attractions like Old Salem Museums & Gardens and Hanes Park. The nearest airport, Piedmont Triad Airport, is only 28 miles away. Access to public transportation adds convenience for guests wishing to explore Winston-Salem further.

Rooms

Each of the 130 guest rooms is designed with contemporary decor and includes premium bedding, flat-screen TVs, and separate sitting areas. All rooms are equipped with microwaves, refrigerators, and laptop-friendly workspaces to cater to various traveler needs. Guests can enjoy air conditioning and private bathrooms with complimentary toiletries. The wheelchair accessible options are specifically designed to ensure comfort for all visitors.

Eat & Drink

The Best Western Plus Hanes Mall Hotel provides guests with a complimentary hot breakfast buffet featuring a selection of sausage, eggs, waffles, and more. Onsite, a grocery/convenience store offers a variety of snacks and essentials for guests’ convenience. For additional dining experiences, nearby shopping areas feature numerous restaurants and cafes. Guests can also relax at the hotel’s bar/lounge for refreshments.

Leisure & Business

Leisure amenities include a seasonal outdoor pool, a fitness center, and access to a hot tub, enhancing the overall guest experience. For business travelers, a 24-hour business center and a 1200-square-foot meeting room are available for various professional events. The hotel also offers dry cleaning/laundry services and complimentary newspapers in the lobby. Safety features ensure a secure environment for all guests.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Mobility accessible

Max:

2 persons

19 m²

Bed options:

1 King Size Bed

room details

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King Room

Max:

2 persons

19 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

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King Room Disability Access

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

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Getting around

A list of all available modes of transport

City Center

Winston-Salem 3.6 mi

Airports

Piedmont Triad (GSO) 27.8 mi

Mota Lava (mtv) 63.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Assistance!

The front desk service was outstanding; they promptly addressed my concerns and ensured my stay was enjoyable.view full review

Delicious Breakfast!

Breakfast had a wonderful selection, and every dish I tried was fresh and flavorful, making each morning a delight.view full review

Spotless and Comfortable!

My room was impeccably clean and well-maintained, with a comfortable bed that made for an excellent night's sleep.view full review

Refreshing Showers!

The shower provided great water pressure and hot water, making my morning routine enjoyable and refreshing.view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Housekeeping
Laundry

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

3330 Silas Creek Pkwy, Winston-Salem, North Carolina, United States of America, 27103-3014

Map view

3330 Silas Creek Pkwy, Winston-Salem, North Carolina, United States of America, 27103-3014

City landmarks

Mall

Thruway Shopping Center

1.5 mi

Amusement Park

Bolton Park

2.3 mi

Parks

Miller Park

2.1 mi

900 Yorkshire Rd

Shaffner Park

2.1 mi

Parks

Hanes Park

2.6 mi

Robinhood Road Near Jefferson Elementary School

Muddy Creek Greenway

2.6 mi

951 Ballpark Way

BB&T Ballpark

2.8 mi

Lower Janita Lake Dam

2.5 mi

Parks

Washington Park

2.8 mi

900 Old Salem Rd

Old Salem Museums & Gardens

3.3 mi

Parks

Hobby Park

2.8 mi

930 4th St NW

Grace Court

2.8 mi

Granville Dr SW

Granville Park

2.8 mi

Museums

Children's Museum of Winston-Salem

3.3 mi

341 Park Blvd

Dinosaur Playground Washington Park

2.8 mi

Museums

The Southeastern Center for Contemporary Art

3.2 mi

Museums

New Winston Museum

3.2 mi

Events

M C Benton Jr Convention Center

3.4 mi

Hathaway Park

3.2 mi

Museums

Museum of Early Southern Decorative Arts

3.3 mi

Winston-Salem

Gateway Nature Preserve

3.0 mi

Broadway Theatre

The Stevens Center

3.3 mi

840 Mill Works St

Sutler's Spirit Co

3.1 mi

924 S Main St Old Salem

Frank L. Horton Museum Center

3.3 mi

2442 W Clemmonsville Rd Close to Hanes Mall and surrounding motels and restaurants.

Daniel Boone Gem Mining

3.2 mi

Museums

Reynolda House Museum of American Art

3.7 mi

Cemetery

Salem God's Acre Cemetery

3.4 mi

601 N Trade St

Piedmon Craftsmen

3.5 mi

Garden

Reynolda Gardens-Wake Forest

3.7 mi

Nearby

Shopping Area

Hanes Mall

900 ft

Restaurants

Sarku Japan

900 ft

3320 Silas Creek Pkwy

Mandarin Express

900 ft

3320 Silas Creek Pkwy Hanes Mall

Thai Max

900 ft

3320 Silas Creek Pkwy Hanes Mall

Zito Pizzeria and Grill

3100 ft

3030 Healy Dr

Irie Rhythms

2700 ft

3252 Silas Creek Pkwy

Jimmy Johns

2400 ft

122 Hanes Mall Cir

Chipotle Mexican Grill

2300 ft

128 Hanes Mall Cir Ste 100

K & W Cafeterias

3900 ft

3300 Healy Drive

Chick-fil-A

1.0 mi

3320 Silas Creek Pkwy Ste FC7 Ste FC7

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

7.3

Location

8.0

Service

7.7

Dining

6.7

Clay

United States of America, February 2024

8.6/10

My stay at the hotel was excellent overall. The rooms were very nice and clean, had everything I would want in it like comfortable beds, a mini fridge, and a microwave. They were spacious and updated, which was a big plus. The service was welcoming and friendly, although there was a little mishap when they opened the door before I had a chance to open it myself. The location was perfect, within walking distance of the mall and had a lot of eating options nearby, despite limited parking and noise from the cleaning crew. The dining experience was very good, especially the scrambled eggs and bacon, but the breakfast time could have been earlier. The facilities were great to use.

Rooms

9.0

The rooms were very nice and clean, spacious, and had all the amenities I needed.

Service

8.0

The service was welcoming, friendly, and caring, starting from the reception.

Location

9.0

The location was perfect, within walking distance of the mall with many dining options nearby.

Dining

8.0

The dining experience was very good, with attentive staff ensuring nothing went unfilled.

Facilities

9.0

The facilities were great and added to the convenience of the stay.

David

United States of America, September 2023

6.8/10

The hotel was nice, with helpful service and a great location. However, the rooms were on the smaller side and had a musky smell. The dining experience had some issues with food availability, but overall, it was a decent stay.

Rooms

6.0

The rooms were kind of small and had a funny musky smell mixed with a strong cleaner scent. They were not as spacious as expected at this price point.

Service

9.0

The service was very helpful and friendly, especially with stocking and cleaning. They assisted promptly with any concerns or maintenance issues.

Location

7.0

The location was convenient for our plans, close to a mall and within walking distance. However, being further from Wake Forest was a downside for us.

Dining

5.0

The dining area was stocked, but had issues with food availability and maintaining items like eggs and bacon. The coffee machine broke down during my visit.

Facilities

The facilities were decent, but there were a few issues with dining options and room size. It was an alright experience overall.

Henry

United States of America, July 2023

7.0/10

My stay at the hotel was pleasant overall. The rooms were quite spacious and comfortable, although I found some dirty Q-tips under the bathroom sink. The cleanliness was decent, but it could have been better, especially in the spa tub.

Rooms

7.0

The rooms were pretty spacious and comfortable, with some cleanliness issues like dirty Q-tips under the sink. The spa tub could have been cleaner.

Service

6.0

The service was a bit of a mix. While the staff was very good and helpful, they missed out on cleaning our room properly, leaving crumbs all over the carpet and neglecting to vacuum. The arrival experience was a bit less than pleasant.

Location

8.0

The location wasn't the best for my needs as I was visiting my child at Wake Forest, but the hotel's proximity to the hospital and Hanes Mall was convenient. There were plenty of restaurants and shopping options nearby, making it a good spot for exploring.

Dining

7.0

The dining experience was satisfactory considering the circumstances. It might not have been exceptional, but it served its purpose.

Facilities

7.0

The facilities were decent overall, catering to basic needs without any standout features. The value for money was reasonable considering the amenities provided.